Shipping & Delivery Policy

 Thank you for selecting The Sign Lady Shop for your Manifestation products. Kindly review the following details for shipping instructions, local deliveries, and pickup to ensure prompt receipt of your product, enhancing your manifestation journey. 

Candles and Wax Products Orders:

Order Processing:

- Allow 3-7 business days for the hand-pouring and processing of your candle and wax product orders.

Delivery Timeframe:

- Once processed, your order will be shipped, and you will receive an email notification with a tracking number for your convenience.

Local Pick-Up:

- If you choose local pick-up, an email will notify you when your order is ready. Arrange a convenient pick-up time at our designated location mentioned in the email.

Journals Orders:

Order Processing:

- Journals are print-to-order, requiring a 5-10 day turnaround period for production after the initial 3-7 business days of processing.

Delivery Timeframe:

- After processing, your order will be shipped, and you will receive an email notification along with a tracking number.

Local Pick-Up:

- Similar to other products, an email will inform you when your order is complete for local pick-up. Coordinate a suitable pick-up time at our specified location.

Stones, Incense Sticks, and Cleansing Burner Bundles Orders:

Immediate Availability:

- These items are always available for immediate pick-up or delivery.

Delivery Timeframe:

- For shipped orders, you will receive an email notification with a tracking number once processed.

Local Pick-Up:

- An email will let you know when your order is ready for pick-up. Schedule a convenient time at our designated location.

Note: Please bring a valid ID and a copy of your order confirmation for local pick-ups. For any questions or concerns, contact our customer support at hello@thesignlady.org

Satisfaction Guarantee: Your satisfaction is 100% a priority at The Sign Lady Shop. If you are not fully satisfied with your purchase, please submit a service request form at the bottom of this page, and we will work to meet your request. We are dedicated to ensuring that your experience with our products and services exceeds your expectations.

Contact Us: If you have any questions or concerns regarding our return policy or the products and services offered at The Sign Lady Shop, please contact our customer support team at hello@thesignlady.org.

Note: The Sign Lady Shop reserves the right to update or modify this return policy at any time without prior notice. Please review our policies periodically for any changes.

Thank you for choosing our products to enhance your moments!